{"id":23129,"date":"2026-02-18T08:23:42","date_gmt":"2026-02-18T13:23:42","guid":{"rendered":"https:\/\/www.iser.edu.co\/?p=23129"},"modified":"2026-02-19T09:33:58","modified_gmt":"2026-02-19T14:33:58","slug":"tienes-una-solicitud-inquietud-o-sugerencia","status":"publish","type":"post","link":"https:\/\/www.iser.edu.co\/index.php\/2026\/02\/18\/tienes-una-solicitud-inquietud-o-sugerencia\/","title":{"rendered":"\u00bfTienes una solicitud, inquietud o sugerencia?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23129\" class=\"elementor elementor-23129\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-58780e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58780e7\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-749eb7b\" data-id=\"749eb7b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6280fb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d6280fb\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cf0ed58 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf0ed58\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e8ffb2\" data-id=\"7e8ffb2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09701d0 elementor-widget elementor-widget-heading\" data-id=\"09701d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfTienes una solicitud, inquietud o sugerencia? <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca7a4d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4ca7a4d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c3be64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c3be64\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-89c6fa9\" data-id=\"89c6fa9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb147d2 elementor-widget__width-initial elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"eb147d2\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper swiper-image-stretch\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 1\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image lazyload\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" alt=\"\u00bfTienes una solicitud, inquietud o sugerencia?\" data-src=\"https:\/\/www.iser.edu.co\/wp-content\/uploads\/2026\/02\/Tienes-una-solicitud-inquietud-o-sugerencia.png\"><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0f10441\" data-id=\"0f10441\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75ec1ff elementor-widget elementor-widget-text-editor\" data-id=\"75ec1ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div dir=\"auto\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\"><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\"><div dir=\"auto\">En el ISER contamos con la Oficina de Atenci\u00f3n al Ciudadano, un espacio creado para escucharte y brindarte orientaci\u00f3n oportuna.<\/div><\/div><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\">Aqu\u00ed puedes presentar tus PQRSFD: peticiones, quejas, reclamos, sugerencias, felicitaciones y denuncias. Nuestro equipo se encarga de recibir, gestionar y hacer seguimiento a cada solicitud para darte una respuesta clara y transparente.<\/div><\/div><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\">\u00a0<\/div><ul><li dir=\"auto\">Bloque I.B Gabriela Betancourt Mej\u00eda<\/li><li dir=\"auto\">iserpam@iser.edu.co<\/li><li dir=\"auto\"><span class=\"html-span xdj266r x14z9mp xat24cr x1lziwak xexx8yu xyri2b x18d9i69 x1c1uobl x1hl2dhg x16tdsg8 x1vvkbs\"><a class=\"x1i10hfl xjbqb8w x1ejq31n x18oe1m7 x1sy0etr xstzfhl x972fbf x10w94by x1qhh985 x14e42zd x9f619 x1ypdohk xt0psk2 x3ct3a4 xdj266r x14z9mp xat24cr x1lziwak xexx8yu xyri2b x18d9i69 x1c1uobl x16tdsg8 x1hl2dhg xggy1nq x1a2a7pz xkrqix3 x1sur9pj x1fey0fg x1s688f\" tabindex=\"0\" role=\"link\" href=\"https:\/\/www.iser.edu.co\/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBEyUVJUaURQbU5NUnZIVFVrUnNydGMGYXBwX2lkEDIyMjAzOTE3ODgyMDA4OTIAAR6fuKp3xuqB1BQsSC8XkUCgaFYbmbj10hfOf1hHKjMmyobS4atLke2xVSN8HQ_aem_cqa-TuouSlcRp8Y7WJtRtA\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">www.iser.edu.co<\/a><\/span> \u2013 Atenci\u00f3n al Ciudadano<\/li><li dir=\"auto\">Horarios: 8:00 a.m. \u2013 12:00 p.m. \/ 2:00 p.m. \u2013 6:00 p.m.<\/li><\/ul><\/div><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\">\u00a0<\/div><\/div><div class=\"x14z9mp xat24cr x1lziwak x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\">\u00a1Estamos para escucharte y ayudarte!<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfTienes una solicitud, inquietud o sugerencia? En el ISER contamos con la Oficina de Atenci\u00f3n al Ciudadano, un espacio creado para escucharte y brindarte orientaci\u00f3n oportuna.Aqu\u00ed puedes presentar tus PQRSFD: peticiones, quejas, reclamos, sugerencias, felicitaciones y denuncias. Nuestro equipo se encarga de recibir, gestionar y hacer seguimiento a cada solicitud para darte una respuesta clara&#8230;<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_23129\" class=\"pvc_stats all  \" data-element-id=\"23129\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/www.iser.edu.co\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":5,"featured_media":23131,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[30],"tags":[31],"_links":{"self":[{"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/posts\/23129"}],"collection":[{"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/comments?post=23129"}],"version-history":[{"count":5,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/posts\/23129\/revisions"}],"predecessor-version":[{"id":23134,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/posts\/23129\/revisions\/23134"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/media\/23131"}],"wp:attachment":[{"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/media?parent=23129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/categories?post=23129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.iser.edu.co\/index.php\/wp-json\/wp\/v2\/tags?post=23129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}